Do you love bridal fashion, leading teams, and creating exceptional customer experiences? Join Rosa Clará and lead a boutique where every bride’s journey is as special as the dress she chooses.
We’re looking for a passionate and results-driven Store Manager to lead our Rosa Clará boutique in Chicago, IL.
As part of an internationally recognized bridal fashion brand, you’ll combine leadership, sales, and customer experience to drive the boutique’s performance while ensuring every bride receives the personalized service and attention that define Rosa Clará.
Previous experience in the bridal industry is highly valued, but we also welcome experienced managers from luxury fashion, high-end retail, jewelry, formalwear, or other premium customer-focused environments.
Lead and inspire the team: Manage, motivate, and develop the boutique team, providing ongoing coaching and creating a collaborative, high-performing environment.
Drive sales and performance: Take ownership of the boutique’s commercial results, monitor sales targets and KPIs, identify opportunities, and support the team in achieving individual and store goals.
Create an exceptional bridal experience: Ensure every bride receives personalized, attentive service throughout her journey—from her first appointment and dress selection through fittings and final delivery.
Lead by example: Take an active role in personalized and consultative sales, supporting the team during appointments and helping create memorable experiences for our clients.
Manage boutique operations: Oversee appointments, schedules, stock, inventory, product organization, and daily store operations to ensure everything runs smoothly.
Coordinate fittings and alterations: Work closely with the alterations team to ensure fittings, adjustments, and dress deliveries are properly organized and completed on time.
Develop your team: Support onboarding and training, provide regular feedback, and help team members strengthen their sales, product knowledge, and customer service skills.
Represent the Rosa Clará brand: Ensure the boutique consistently reflects our standards of presentation, service, professionalism, and luxury customer experience.
At least 3 years of experience in retail sales and team management, ideally within bridal fashion, luxury fashion, high-end retail, jewelry, formalwear, or another premium environment.
Proven experience leading, motivating, and developing sales teams.
Strong commercial mindset with experience working toward sales targets and KPIs.
Previous bridal experience is highly valued, but strong transferable experience from luxury or premium retail environments will also be considered.
Strong background in personalized or consultative sales and building long-term relationships with clients.
Fluency in English is required. Spanish language skills are highly valued.
Comfortable using digital tools and systems, including Excel.
Excellent communication, organization, and interpersonal skills.
A proactive, hands-on leadership style and a genuine passion for bridal fashion, luxury service, and sales.
The opportunity to lead a boutique for Rosa Clará, an internationally recognized bridal fashion brand.
The chance to work with high-end bridal fashion and luxury garments while creating unforgettable experiences for our brides.
A dynamic and supportive environment within an international company.
The opportunity to develop your expertise in team leadership, bridal fashion, luxury retail, and personalized sales.
Competitive commissions and performance-based incentives.
Opportunities for professional growth within an international company.
If you’re passionate about leading teams, driving sales, and delivering exceptional customer experiences, we’d love to hear from you.
Join Rosa Clará and lead a team dedicated to making every bride’s experience truly unforgettable.
Apply now!
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