About the Role:
We are seeking a detail-oriented Order-to-Cash (O2C) Specialist to support and optimize the full cycle of customer transactions—from order placement to payment collection. This position plays a key role in ensuring accurate processing, billing, and reporting to maintain a smooth revenue flow. If you have experience in order management and financial operations, this is a great opportunity to grow professionally within a collaborative environment.
Key Responsibilities:
- Order Management:Handling order entry, processing, and fulfillment, ensuring accuracy and timely delivery.
- Billing & Invoicing: Creating and sending accurate invoices to customers, managing billing cycles, and resolving any billing discrepancies.
- Payment Collection: Monitoring payments, following up on overdue invoices, and managing customer accounts to ensure timely payments.
- Customer Communication: Interacting with customers regarding orders, invoices, payments, and any related queries or issues.
- Process Optimization: Identifying areas for improvement in the O2C process, implementing changes, and leveraging technology to streamline workflows.
- Reporting & Analysis: Generating reports on key performance indicators (KPIs) like Days Sales Outstanding (DSO) and analyzing data to identify trends and areas for improvement.
- Collaboration: Working closely with sales, finance, and customer service teams to ensure seamless order processing and payment collection.
Requirements:
- Strong organizational and time management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in ERP and CRM systems.
- High attention to detail and accuracy in data handling.
- Ability to work independently and within a team.
- Solid problem-solving and conflict-resolution skills.
- Speaking Spanish is a plus.
If you meet the qualifications and are motivated to contribute to a high-performing finance team, we look forward to your application!
